Purchases from MyShadesSunglasses.com
After our 45 day Return/Exchange period is over, your shades stay covered with our Lifetime Warranty!
What this warranty covers
- Manufacturing defects under normal use (examples: hinge/spring failure, frame assembly/finish defects, lens coating defects not caused by wear).
- Remedy: Lifetime replacement – one replacement per paid pair.
- You’ll be prompted to select the defect reason and submit photos for documentation.
What’s not covered
- Loss or theft
- Accidental damage (sat on, stepped on, run over, heat warping, pet chewing, etc.)
- Normal wear & tear (minor scratches/scuffs)
- Counterfeit goods or purchases from unauthorized sellers
- International orders (see “International & Canada” below)
- Complimentary promo/bonus/free pairs
Purchases from Authorized Retailers
Head to our Contact Page with the following and we’ll take it from there:
- A copy of your receipt (paper or digital)
- Your shipping address
- Photos for documentation (defect, front, inside arm showing style)
International orders are not covered under this warranty.